Privacy Policy
Privacy Policy
At Urban Carp Tackle ("we," "our," or "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase products, communicate with us, or use any of our services. By using our website or services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect personal and non-personal information necessary to provide you with our services, improve our offerings, and ensure a great customer experience.
a.
Personal Information
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely and in compliance with applicable laws)
- Account login credentials (if registration is enabled on our website)
- Purchase history
b.
Non-Personal Information
We may also collect the following non-personal data automatically:
- IP addresses
- Browser type and version
- Device type and operating system
- Referring website or service
- Usage data (e.g., time spent on the site, pages viewed)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders and payments: Including fulfilling purchases, shipping products, and providing customer service.
- To improve our services: Such as tailoring our product offerings to your preferences and analyzing website performance.
- For communication: Sending emails with order updates, special promotions, or important notices.
- To comply with legal obligations: Ensuring compliance with tax laws, regulations, and other governing authorities.
- For marketing purposes: Sending newsletters, promotional offers, or other marketing messages if you’ve opted in.
Note: You can opt out of marketing communications at any time by following the "unsubscribe" instructions in the email or contacting us at [insert contact information].
3. Sharing Your Information
Urban Carp Tackle does not sell or share your personal information with third parties for their direct marketing purposes. We may share your information in the following cases:
- With service providers and partners: For example, payment processors, shipping companies, or marketing platforms to enable us to operate our business and provide services to you.
- When required by law: If we are obligated to disclose your data in response to legal requests, court orders, or regulatory requirements.
- In the case of a business transfer: If part of our company or assets are sold, your data may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and use industry-standard encryption, secure servers, and other appropriate technical and organizational measures to protect your data.
However, no method of transmission or storage over the internet can be completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies may collect non-personal information such as your preferences or usage data.
You may manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain functionalities of our website.
6. Your Rights
Depending on your location, you may have specific rights regarding your personal information.
a.
Under the GDPR (if applicable):
- The right to access your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to request the deletion of your data ("right to be forgotten").
- The right to restrict the processing of your data.
- The right to data portability.
b.
Under CCPA (if applicable):
- The right to know what personal data we collect, use, and disclose.
- The right to request deletion of your personal data (with certain exceptions).
- The right to opt out of the sale of your personal data (note: we do not sell personal data).
- The right to non-discrimination for exercising your privacy rights.
If you would like to exercise any of these rights, please contact us. We may ask for verification before fulfilling your request.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website with an updated "Effective Date."
9. Contact Us
If you have any questions, or concerns, or need assistance regarding this Privacy Policy or your personal data, please contact us:
Urban Carp Tackle
info@urbancarptackle.co.uk
Note: This Privacy Policy complies with general privacy principles and may need tailoring to your specific business operations. Be sure to consult with legal counsel to ensure compliance with regulations specific to your jurisdiction(s).
